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HANDS STUDIO

LEARN / FOR YOUR BUSINESS

Practical AI for small business owners

Work on product descriptions, customer replies or an internal procedure.

WHAT YOU LEARN

Guide AI through a task in your business.

Learn to use AI on a task you know well: replying to a customer, describing a product or organising a procedure. We work through the steps together so you can understand how to reuse them.

  • Defining the business need
  • Trying it on a sample case
  • Checks, limits and criteria for evaluating the result

A reusable request structure: situation, goal, available information and checks before use.

Bring your own case

Choose a recurring message or a small business process to examine together.

A first AI-assisted procedure, with steps, responsibilities and checks.

A LEARNING EXAMPLE

Replying to a customer enquiry

An illustrative example, not a customer result or a live AI response.

Before
Write a reply to the customer.
A clearer request
A customer asks when their order will arrive. Prepare a polite reply of no more than 80 words. Use only the information I give you. If the delivery date is missing, say so: do not invent it.
A possible draft
Hello, thank you for getting in touch. We are checking the status of your order. We will let you know the delivery date as soon as it is confirmed.
What we check
Can we actually confirm that the order is being checked and promise an update? Does the tone fit the business? We compare the draft with the available information before sending it.

THE ONE-TO-ONE LESSON

One session.
Your own case.

Live with me, you build a request, read the result and learn to correct it. We work on a focused task, adapting it to your level.

I work alongside you, Angelo Maria Volpe.

I bring the experience gained using AI in my work as an entrepreneur and in my digital projects.

Who I am and how I work

THE GROUP PROGRAMME · Specialist

AI for small businesses

Bring a business need to the session. Turn it into a small AI-assisted project, with defined responsibilities, limits and checks.

Who it is for

Retailers, small business owners and professionals who know their processes and regularly use AI tools.

Prerequisites

Regular use of AI tools and knowledge of your working processes.

What you will practise

  • Identify a business task suited to AI.
  • Define checks, responsibilities and success criteria.
  • Demonstrate a process and measure time spent and quality.

The programme, session by session

  1. 01

    Choose the right case

    2 hours

    • Identifying business tasks suited to AI
    • Defining the need, limits and expected result
  2. 02

    Communicate and review

    2 hours

    • Communicating with customers and suppliers
    • Creating and reviewing product descriptions and sales materials
  3. 03

    Organise and check

    2 hours

    • Developing internal procedures
    • Summarising and comparing documents
    • Defining checks and responsibilities
  4. 04

    Test the project

    2 hours

    • Measuring time spent and quality of results
    • Preparing and demonstrating a small project applicable to your business

Final exercise

Design and demonstrate an AI-assisted process, stating checks, limits and success criteria.

The exercise lets us observe your method and checks, without promising automatic results.

Materials and attendance certificate

You will receive working sheets, sample requests, exercises and verification checklists. The private attendance certificate records the hours actually attended and documented. It is not a recognised qualification. Passing an assessment is stated only when the evaluation has been recorded.

Lessons are not recorded. You need a computer, a stable connection, a microphone and an up-to-date browser. AI tool subscriptions are excluded; paid requirements will be stated before purchase. Tax treatment and final prices will be defined before sales open.

Frequently asked questions

Do I need to understand the business process already?

Yes. Useful work requires describing the activity and expected result. The group course requires regular AI use, independent checking and a familiar process.

Will the lesson automate my business?

No. We work on a method and a focused part of the process. Systems development, integrations and operational automation need a separate assessment.

Can I use customer records?

Prepare examples without confidential information for the initial discussion. Whether records may be used in a particular tool needs assessment before use, not during a demonstration.

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